Privacy Policy
Last updated: 8th July 2025
1. Who We Are
ModuVend Ltd (“ModuVend”, “we”, “us”, or “our”) provides smart automated retail solutions that help premium brands and venues unlock new revenue opportunities through high-traffic placements.
Our website is powered by HubSpot and is designed to deliver a seamless, secure experience to all users.
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2. What This Policy Covers
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you:
- Visit moduvend.com
- Submit a form, survey, or contact request
- Interact with us via email, social media, or offline
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3. What Data We Collect
We collect only what we need to deliver a world-class experience. This includes:
A. Information You Provide
- Contact details: Name, email address, phone number, company name
- Survey responses: Details about your brand, venue, or retail goals
- Messages: Questions or comments submitted via forms or email
B. Automatically Collected Data (via HubSpot)
- Usage data: Pages visited, time on site, clicks, referring site
- Device info: IP address, browser type, operating system
- Cookies: To personalise your experience and improve performance
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4. How We Use Your Data
We use your data to:
- Respond to your enquiries or form submissions
- Personalise your experience and recommendations
- Deliver relevant follow-up emails and resources
- Understand how visitors engage with our website
- Improve our products, services, and marketing
We will never sell your data to third parties.
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5. Legal Bases for Processing
We rely on one or more of the following legal bases:
- Consent (e.g. when you opt in to receive emails)
- Contractual necessity (e.g. when entering a partnership)
- Legitimate interest (e.g. B2B marketing to decision-makers)⠀
You can withdraw consent or opt out at any time.
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6. How We Store & Protect Your Data
Your data is stored securely via HubSpot’s encrypted cloud infrastructure, with access limited to authorised personnel. We maintain strong security practices including:
- SSL encryption
- Two-factor authentication
- Access controls and audit logs
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7. Data Sharing
We may share data with trusted service providers to help us operate effectively — such as:
- HubSpot (CRM, email marketing, forms, analytics)
- Google Analytics (anonymous site traffic insights)
- Payment processors (if applicable for future services)
All partners comply with GDPR and data protection standards.
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8. International Transfers
Your data may be transferred to and stored in countries outside the UK or EEA (e.g., the USA), particularly when processed by HubSpot. These transfers are safeguarded by appropriate data protection agreements (e.g., Standard Contractual Clauses).
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9. Data Retention
We retain your data:
- As long as necessary to fulfil the purposes above
- Or until you request deletion (see Section 11)
Inactive contacts may be deleted or anonymised after a reasonable period.
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10. Your Rights (UK & GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Object to processing or marketing
- Withdraw consent at any time
To exercise your rights, contact us at: info@moduvend.com
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11. Third-Party Links
Our site may include links to other websites (e.g. partner brands or venues). We are not responsible for the privacy practices of those external sites.
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12. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top of this page. Significant changes will be clearly communicated.
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13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
ModuVend Limited
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ